Shipping Policy
Last updated: December 2024
ShaLen Designs offers both digital downloadable products and physical printed goods.
Digital Products
Digital products are delivered electronically and are not shipped.
No shipping fees apply to digital downloads.
Physical Products
Physical products are shipped to the address provided at checkout.
Processing time: 3–5 business days
Shipping locations: United States only (adjust if needed)
Shipping costs are calculated at checkout
Delivery times are estimates and may vary due to carrier delays or other factors beyond our control.
Lost or Damaged Shipments
If your physical item arrives damaged or is lost in transit, please contact us at support@shalendesigns.com within 5 days of delivery so we can assist.
Contact Us
If you have any questions about shipping, please contact us:
📧 Email: support@shalendesigns.com
📄 Contact page: https://www.shalendesigns.com/contact